Your personal information is a trust placed with us. Here you'll find a clear explanation of what data Jiliapps collects, why it collects it, and how it's kept secure.
JiliappsOpening an account with -requires some personal information — your name, phone number, and date of birth. This page exists to give you honest answers about what that information is used for, where it is stored, and who can access it. Many companies write privacy policies in a way that is difficult for ordinary people to understand. Jiliapps does not do that.
Jiliapps believes in transparency. What we do — and do not do — with your data is stated clearly. By using Jiliapps, you agree to this policy, so it is worth taking a moment to read through it.
This Privacy Policy applies to the Jiliapps website, mobile app, and all digital services. Registered users will be notified in advance of any significant changes.
The measures Jiliapps takes to protect your information.
All personal data and transaction records stored on Jiliapps are protected with 256-bit AES encryption. Every connection between you and the website or app runs over TLS 1.3 — ensuring no one can intercept your data in transit.
Jiliapps never sells or rents your name, phone number, email, or any personal information to advertising companies, data brokers, or any other third party. This is a firm policy.
Access to your data is strictly limited to authorized Jiliapps staff, and only when necessary. Every access is logged — recording who viewed what and when.
You may request the deletion of your account and associated data at any time. Jiliapps processes such requests within 72 hours — except for data that must be retained to meet legal obligations.
Jiliapps only collects the information needed to run its services — nothing more. You will always be told why your data is being collected before it is gathered.
In the event of a data breach, Jiliapps will notify affected users as quickly as possible and take immediate steps to limit any harm.
Jiliapps collects two types of information — what you provide directly, and what is generated automatically during your use of the platform.
Information you provide directly:
Automatically collected information:
We only ask for information that is necessary to provide our services — nothing beyond that. Whenever a new type of information is required, you will be told why.
Jiliapps uses your information solely for the purposes outlined below — it is not used for anything beyond that.
Your experience is personalized based on your usage patterns — for example, if you tend to play certain types of games, we may recommend similar new ones. This is entirely optional and can be turned off in Settings.
Jiliapps shares your information with third parties only in limited and specific circumstances.
Jiliapps never sells or exchanges your information with advertisers, marketing companies, data brokers, or other gaming platforms. This is a firm policy, and it is one we will not compromise on.
Jiliapps uses cookies on its website and app. Cookies are small text files stored in your browser that help improve our services.
You can disable optional cookies through your browser settings, though some features may become limited as a result. In the app, you can manage your cookie preferences under Settings > Privacy.
Jiliapps retains your data only for as long as necessary — no longer.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Core Account Information | For as long as your account remains active | To Operate the Service |
| Transaction Records | 5 Years | Financial Regulatory Obligations |
| Identity Verification Documents | 5 Years | Anti-Money Laundering Regulations |
| Game History | 3 Years | Dispute Resolution & Audit |
| Support Chat | 1 Year | Service Quality Improvement |
| Analytics Data | 2 Years (Anonymous) | Product Development |
* Even after an account is closed, certain data may be retained for a defined period due to legal obligations. It is securely deleted once that period expires.
You have clear rights over your own personal data, and Jiliapps respects every one of them.
To exercise any of these rights, email us at support@jiliapps.click or reach out via the in-app live chat.
Jiliapps services are strictly for users aged 18 and above. Collecting or processing data from minors is entirely against our policy.
Jiliapps uses industry-standard technology and processes to keep your information secure.
We do everything we can to ensure security, but no one on the internet can guarantee 100% protection — and we believe in being upfront about that. That's why we also ask you to use a strong password and never share it with anyone.
Jiliapps may update this privacy policy when necessary. When changes are made, here is what happens:
If you have any questions, concerns, or requests regarding your data, please contact us directly.
Write to us in Bengali — it's the fastest and easiest way to get help.
An overview of your rights regarding your information on Jiliapps.
You may request a list of all the data we hold about you. It will be sent to you within 72 hours.
You may request corrections to any inaccurate information. Some details can be updated directly from your account settings.
If you close your account, you may request that your data be deleted — except where retention is required by law.
You may request an export of your data in CSV or JSON format.
You can opt out of marketing communications at any time — through Settings or via Support.
You can request that the processing of your data be temporarily restricted under certain circumstances.
It's completely understandable to have concerns about personal data security when using online platforms in Bangladesh. Many platforms sell user information to advertisers or share it with third parties. Jiliapps-this does not happen — and we want that to be proven in practice, not just stated as a claim.
Jiliapps operates on a straightforward business model — people play games, place bets, and the platform earns revenue from those gaming services. We have no reason or incentive to sell your data. In fact, any data leak or misuse would directly harm our business — because trust is our most valuable asset.
If you use the mobile app, you may be prompted to grant certain permissions — such as allowing notifications. These are necessary for Jiliapps to function properly. However, Jiliapps does not request sensitive permissions like location, camera, or contacts, as these are not needed for the service. If you are ever asked for such permissions, treat it as suspicious and contact Support immediately.
Payment information is the most sensitive of all. Jiliapps will never ask for your mobile banking PIN or bank password. When you make a deposit, you pay directly through the bKash or Nagad platform — Jiliapps only receives confirmation that a transaction was completed, never your PIN. Keep this in mind, and never share your PIN with anyone who asks for it.
Use a strong password for your Jiliapps account — a mix of numbers, letters, and special characters. Keep two-factor authentication (2FA) enabled. Avoid logging in over public Wi-Fi. If you change your phone, log out of Jiliapps on your old device.
Stay alert to phishing attempts. Fake messages or emails impersonating Jiliapps may ask you to click a link or share personal details. Jiliapps will never ask for your password or PIN via SMS or WhatsApp. If anything seems suspicious, email us directly at support@jiliapps.click or open the app and reach out via live chat.
Jiliapps' privacy policy is built to international standards — in particular, it follows the core principles of the European GDPR, even though we operate in Bangladesh. This means we apply global best practices to protect your data.
Answers to common questions from our users.